ABOUT MYSTUDIO HD RECORDING STUDIOS
Last Revised: September 17, 2011
Q:
What is a MyStudio Recording Studio?
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MyStudio is a state of the art, high definition audio and video recording studio designed for installation in malls and other high traffic, public, pedestrian areas. At MyStudio® you can create a 5 minute music, modeling, comedy, dating, job search or personal message video. The studio allows you to choose from over a 1000 virtual backgrounds and thousands of karaoke songs for your video. You get all of this for only $10! In addition, you can join MyStudio.net and create a member profile account to view your video, share it with friends or even enter a contest. |
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Q:
Where are MyStudio Recording Studios located?
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Visit the "About" section at MyStudio.net for updates. |
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Q:
How much does it cost to perform at a MyStudio?
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For only $20 you eligible for unlimited online views and a FREE Performance DVD. |
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Q:
Can I buy a session online?
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Yes. Go to "Create a Session" on the MyStudio.net home page and follow the instructions. After you complete your purchase, you will be sent a confidential “Privacy Code” via email. Simply go to any MyStudio Recording Studio and enter your confidential Privacy Code. The studio will immediately print an Activation Card that you will use to start your session. |
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Q:
What are the advantages to purchasing a session online?
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If you purchase a session online you can customize your session with many backgrounds and karaoke songs that are not available at the MyStudio paystations. |
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Q:
How long are the MyStudio sessions?
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After you swipe your Activation Card inside the studio, you will have approximately 30 seconds to prepare yourself and adjust the camera to customize your video. Your recorded session will then begin and run for up to 5 minutes. |
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Q:
Can people see me when I am recording my session?
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No. The unique MyStudio door is clear when the studio is not in use and turns opaque during your session to provide you with privacy. The studio is also sound proof. |
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Q:
May I use my own music in a MyStudio?
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Yes. You may bring a CD, USB, or an MP3 player. Remember that under the Terms of Use, you must only use music at MyStudio for which you have the legal rights to use. |
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Q:
How do I choose a background for my video?
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A MyStudio, has two paystations with touch-screen monitors. You will be able to choose from many different backgrounds at a studio. If you register for a session online, you will have over 1000 backgrounds to choose from. |
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Q:
May I upload my own video background?
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No. However, if you purchase your session online, you will be given the opportunity to choose from a much larger selection of backgrounds than you would if you registered at MyStudio Recording Studio. |
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Q:
Does MyStudio offer a teleprompter?
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If you would like to run telepromper diologue, please see the studio attendant. |
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Q:
How do I browse MyStudio Videos?
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Select "View Videos", in the menu bar.
- In the menu bar, select "View Videos".
- Select the video Category/Subcategory.
- Click on the thumbnails of the videos that you wish to view.
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Q:
How do I search Videos/Profiles/Friends?
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- Click the dropdown box to the left of the "Search Profiles or Videos" textbox.
- Select the category you want to search from (Videos, Profiles, Find Friends, Browse and Advanced)
- Enter the search criteria in the "Search Profiles or Videos" textbox.
- Click "Search".
- Click on the thumbnails of the videos that you wish to view.
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VIEWING AND PURCHASING MYSTUDIO VIDEO
Q:
How do I view and purchase my video?
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- Click the link in your email that says, “Click this link to view your video”.
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Q:
When will my performance be available on the MyStudio.net website?
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Your video will be available on MyStudio.net when you receive an email informing you that it is available to view. |
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Q:
Is my video confidential?
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Your video is private until you decide to make it public. |
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MANAGING YOUR PROFILE
Q:
How do I become a member and create my own MyStudio profile?
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To become a member, go to the MyStudio.net home page. Click Sign-Up in the upper right hand corner and follow the simple steps. You will be sent an email containing a login link. Click on the link, sign in and you are ready to activate your videos. |
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Q:
What are the benefits of being registered as a MyStudio Member?
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You will be able to create your own MyStudio profile page and customize it with your own MyStudio videos, photos, music and personal information and participate in the MyStudio social network. You will be able to enter contests including those sponsored by record labels, modeling agencies and comedy clubs. You will also be able to vote in various contests, leave comments and have access to all public areas of MyStudio.net. |
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Q:
How long will my video be available at MyStudio.net?
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Becoming a registered MyStudio Member and purchasing your video will activate your unlimited views and be available any time you want to view your video. |
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Q:
Can I make changes to my video?
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You may user aftermarket software to edit your video that you received when you order the FREE data DVD. |
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Q:
May I upload my personal videos?
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MyStudio.net has been designed to only accept and host the high-resolution videos created at MyStudio. |
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Q:
Can I email MyStudio video to someone?
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From the website, you may email (SHARE WITH A FRIEND) the link to your video to virtually anyone you want. They will be able to click on the link and watch it immediately from MyStudio.net. |
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Q:
How do I change my video settings?
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Click "Video Info"
- Sign-in to your account.
- Click "Video Info".
- In the right-hand column, click the image of the video that you would like to edit.
- When the video displays, you may rename the video, tags, category, sub category, etc.
- Click "Submit".
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ACCOUNT INFO
Q:
I cannot create an account.
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Please be sure to fill out all required information. Additionally, you must verify that you are 13 years old or over by clicking the age verification check box on the registration page. You must also agree to our terms of use and privacy policy by clicking the check box on the registration page. If you are still having problems creating an account, you may contact us at contact@MyStudio.net. |
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Q:
Forgot your Username or Password?
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At the Member login area of the home page of MyStudio.net, click on "Forgot Username or Password?" You will be asked to enter your email address and answer the security question that you answered when you became a member (e.g., "What is your Mothers maiden name"?). When you answer correctly, your username and password will be emailed to you. |
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Q:
How do I change my profile picture?
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There are two ways to accomplish this: (1) Upon registration, go to the section that is labeled "Upload Image" and click the "Browse" button. You may then navigate to a location where your image is located and select it. When you click the "Modify" button after you have finished the registration, your image will be loaded for your profile page. (2) If you have created a profile, go to your "Account" page, and click "Edit My Profile" or "Upload Profile Picture”. You will be taken to the registration page. Go to the section that is labeled "Upload Image" and click the "Browse" button. You may then navigate to the location where your image is located and select it. When you click the "Modify" button after you have finished, your image will be loaded on your profile page. |
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Q:
Can I use the same email address to register for more than one account?
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MyStudio.net only allows one profile per email address. However you may create a new email address and use that to sign up. |
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Q:
What will happen to my videos if I delete a video or my member account?
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Your videos will no longer be available to you or the public. They will be permanently removed from our site as well as all your comments, pictures and personal information. So please give careful consideration as to whether you want to delete a video or your member account. |
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Q:
How do I report a site error?
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You may go to the Contact page on MyStudio.net or email us at contact@MyStudio.net. |
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CONTESTS AND SWEEPSTAKES
Q:
Can I enter contests with my video?
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MyStudio hosts a number of contests including contests sponsored by music labels, modeling agencies and comedy clubs. All you need to enter is a MyStudio video and a member account. Go to the contests link on the home page to enter for your chance to win. |
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Q:
How many videos may I submit to a contest?
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You may submit as many different videos as you would like in any one contest. However, you may not enter the same video in a contest more than once. |
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Q:
May I enter a contest if I am under 18 years of age?
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You may do so with the consent of a parent or legal guardian. When entering a contest, your parent or guardian will be required to email MyStudio.net with their consent. The consent information can be found in the contests section of the MyStudio.net home page. |
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Q:
How do I enter a contest?
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Sign-in and Click on "Contests/Auditions"
- Sign-in to your account.
- Click the "Contest/Auditions" link at the top of the home page.
- Click "Enter Contest".
- Click "Enter" under the contest that you would like to enter.
- Select the video that you would like to enter into the contest.
- Click "Click to Submit".
- Complete the required fields.
- Click "Submit Entry".
- You've now registered for the contest!
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LICENSING AND PRIVACY
Q:
What does the term "copyright" mean?
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A copyright is a set of exclusive rights granted by government for a limited time to protect the particular form, way or manner in which an idea or information is expressed. Copyright may subsist in a wide range of creative or artistic forms or "works", including literary works, movies, musical works, sound recordings, paintings, photographs, software, and industrial designs. Copyright is a type of intellectual property. You may not post to MyStudio.net any copyrighted material belonging to others without obtaining the prior written consent of the copyright owner. Permission for the posting of copyrighted material must be requested at copyright@MyStudio.net in advance. It is the policy of MyStudio.net to terminate any Member who infringes on the copyright rights of others. |
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Q:
How do I report a copyright violation?
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To report a copyright violation or to register for any of MyStudio content protection tools for copyright owners, you can contact us at copyright@MyStudio.net. This form is only to be used for copyright related issues. |
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Q:
What should I do if I am being harassed on MyStudio.net?
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If you feel you and/or someone you know are in danger, contact law enforcement immediately. Otherwise: (1) You may simply ignore this person. Most of the time, you will soon be left alone. (2) You can choose to block them from viewing your account. (3) Set your member profile to private. (4) Contact us at contact@MyStudio.net. Please be as detailed as possible. For information on Internet safety tips, visit: http://onguardonline.gov/socialnetworking_youth.html. |
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Q:
How do I block MyStudio Members from sending me spam?
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Go to the person's profile page that has been sending you spam. Click on "Block User”. That blocked user will not be able to send you a message, comment on your videos or comment on your profile. To un-block a user click on blocked users on your account page and deselect them. |
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Q:
What is a private profile?
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A private profile allows only Members that you consent to be in your friend list to view your profile. Other users/members of MyStudio.net will not be allowed to view your profile. |
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Q:
What is a public profile?
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A public profile will allow all users/members of MyStudio.net to view your profile. |
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Q:
How do I set my profile to private?
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There are two ways to accomplish this: (1) Upon registration, click the button that is labeled "Private". (2) If you have created a public profile, and you want to set it to private, simply go to your "Account" page, and click "Edit Registration Info". Select the button labeled "Private" and click the Modify button. |
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Q:
Where do I report underage users?
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You may go to the Contact page on MyStudio.net or email us at contact@MyStudio.net. |
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Q:
Where do I report spammers?
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You may go to the Contact page on MyStudio.net or email us at contact@MyStudio.net. |
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MP3 DOWNLOADS AND .WAV FILES
Q:
How do I allow my MP3 file to be downloaded?
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1. Login to your MyStudio account
2. Click on the EDIT VIDEO Icon
3. Select a video from the list above the video
4. Click allow under MP3 download then press SUBMIT
5. Go to your profile and click on your video
6. Click the Download MP3 Audio link under the video 7. Right click on and save MP3 Audio Link (for MAC, hold the ALT key and Click) |
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Q:
How do I download a MP3 from a MyStudio Video?
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1. Login to your MyStudio account
2. Navigate to your video
3. Click the Download MP3 Audio link under the video
4. Right click on and save MP3 Audio Link (for MAC, hold the ALT key and Click) |
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Q:
Why can’t I download an MP3?
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The Video owner has not set the video to allow MP3 download.Also, EMI licensed songs are not available download. However, if it is your video you may order FREE Data CD that contains a .WAV Audio file.
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Q:
How do I order a .WAV file?
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1. Login to your Account
2. Click on the Free DVD Icon
3. Click Order Free DVD under video thumbnail
4. Check the Data CD (editable .Mov and .Wav) – you may also order a standard DVD at this time
5. Fill out required fields and press the Order FREE DVD button
6. Orders ship within 2 business days |
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POSTING YOUR MYSTUDIO VIDEOS ON OTHER WEBSITES
Q:
How do I post videos using the SHARE button?
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Use the SHARE Button
- View the video you wish to share (See "Browse Videos").
- Click "Share" (at the top left of the page).
- Click the website icon that you wish to share the video on. (e.g., Facebook, MySpace, Twitter).
- Sign-in to the selected website.
- Select an image to appear with the link
- On the MyStudio "Share Page", select the video thumbnail to display with the link.
- Click "Share".
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Q:
How do I post my video to YouTube?
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You must order a data DVD
- Login to your MyStudio account
- Click on the "FREE DVD" image
- Click "Order Free DVD" link under video thumbnail
- Check the editable .MOV Data CD
- Fill out required fields
- Press the "Order Free DVD" button
- Orders typically ship within 7-14 business days
- When you receive your DVD, insert the DVD into your computer
- Then upload the files from the DVD to your computer's desktop or Hard Drive
- Sign in to your YouTube account
- Click the Upload button, located to the right of the YouTube seach bar
- Next click the "Upload video" button
- Choose the .MOV file on your desktop, or where the file was saved to, then select it
- Your video should begin to upload
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Q:
How do I post my video to MySpace?
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Use the EMBED CODE
- Login to your MyStudio account
- Click the VIEW PROFILE image
- In your "Videos" section, click the video you wish to embed
- Click the "Get Embed Code" link (under your video on the right)
- Choose the size of the embedded video you would like to post
- Highlight and copy this code
- Paste the code into your "Edit Profile" section of MySpace
A: Use the SHARE Button
- View the video you wish to share
- Click the "Share" Button (at the top left of the page)
- Click the MySpace icon
- Sign In
- Type in a description
- Select an Image to appear with the link
- Click "Share"
A:   Order a Free Data DVD
- Login to your Account
- Click the "Free DVD" icon
- Click the "Order Free DVD" link under video thumbnail
- Check the box for a "Editable .MOV Data CD"
- Fill out the required fields
- Accept/Check the "Terms Of Use"
- Click the "Submit Order" button
- Orders typically ship within 7-14 business days
- When you receive your DVD, insert the DVD into your computer
- Then upload the files from the DVD to your computer's desktop (or hard drive)
- Sign in to your MySpace account
- Across the top, find the "Video" drop down button and select "Upload"
- Now click "Browse"
- Select the .MOV file that you put on your desktop
- Then click on the "Upload Video" button
- Your video should start uploading
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Q:
How do I post another Member's public MyStudio video to MySpace?
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Use the EMBED CODE
- View the video you wish to embed
- Choose the size of the embedded video you would like to post
- Highlight and copy the code
- Paste the code into your "Edit Profile" section of MySpace
- Areas that you may want to post the video in are: "About Me, Who I'd Like to Meet, General or Music"
A: Use the SHARE Button
- View the video you wish to share
- Click the "Share" button (at the top left of the page)
- Click the MySpace icon
- Sign in
- Select an image to appear with the link
- Click "Share"
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Q:
How do I post another Member's public MyStudio video to MySpace?
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Use the EMBED CODE
- View the video you wish to embed
- Choose the size of the embedded video you would like to post
- Highlight and copy the code
- Paste the code into your "Edit Profile" section of MySpace
- Areas that you may want to post the video in are: "About Me, Who I'd Like to Meet, General or Music"
A:   Use the SHARE Button
- View the video you wish to share
- Click the "Share" button (at the top left of the page)
- Click the MySpace icon
- Sign in
- Select an image to appear with the link
- Click "Share"
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Q:
How do I post another Member's public MyStudio video on Facebook?
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Copy the link in the address bar
- Locate the video that you want to share
- Go to the address bar in your web browser and copy the link
- Once you've copied the link, go to Facebook
- Once on Facebook, paste the link into the box where you can update your status
- After you have pasted the link, click the "Share" button
- Your video is now ready to be viewed by Facebook users
A:   Use the SHARE Button
- View the video you wish to share
- Click the "share button (at the top left of the page)
- Click the Facebook icon
- Sign in
- Select an image to appear with the link
- Click "Share"
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Q:
How can I post a link to my video on Twitter?
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Copy the link in the address bar
- Locate the video that you want to share
- Go to the address bar in your web browser and copy the link
- Once you've copied the link, go to Twitter
- Once on Twitter, paste the link into the box where you can update your status
- After you have pasted the link, click the "Tweet" button
- Your video is now ready to be viewed by other Twitter users
A:   Use the SHARE Button
- View the video you wish to share
- Click the "Share" button (at the top left of the page)
- Click the Twitter icon
- Sign in
- Select an image to appear with the link
- Click "Tweet"
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Q:
How do I post another Member's public MyStudio video on Twitter?
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Copy the link in the address bar
- Locate the video that you want to share
- Go to the address bar in your web browser and copy the link
- Once you've copied the link, go to Twitter
- Once on Twitter, paste the link into the box where you can update your status
- After you have pasted the link, click the "Tweet" button
- Your video is now ready to be viewed by Facebook users
A:   Use the SHARE Button
- View the video you wish to share
- Click the "Share" button (at the top left of the page)
- Click the Twitter icon
- Sign in
- Select an image to appear with the link
- Click "Tweet"
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